Many library services that were once separated into technical and user categories are converging in digital environments (Pomerantz, 2008). Furthermore, new service opportunities are emerging, and we can now see, as has been argued, that all services are user services. We should explore in-depth the endless service opportunities digital libraries offer.
Self-service is incredibly appealing to [...]
What a relief it was to read the Lyman Ross et. al. article, The Library is Dead, Long Live the Library! Though their outlook is less optimistic than my own, I’ve been expressing many of their concerns myself over the past few years to friends and colleagues. The authors seem frustrated as they run up [...]